http://letterneversent.disqus.com/enFri, 02 Jan 2009 06:00:27 -0000http://www.letterneversent.com/ncsoft-layoffs/2082/#comment-4828541Since your post, the customer service has been in such decline that people like me, are leaving in droves, even if we enjoy their product. They have stopped really enforcing their harassment rules, stopped apologising for any error they had made in terms of billing, and made mistakes in terms of unfair giveaways not reaching those who have made achievement goals. Basically, the business continues to lack leadership, and their departments are falling apart. <br><br>I can only wait for Cryptic's new games, and play WoW in the mean time, or spend time in my real life, which isn't so bad. I just regret seeing a company and product that I really enjoyed start to fall apart, lose customers, and allow people to abuse their former protective systems. It's a bit like seeing your highschool best-freind on heroin and homeless. You want to offer them a place to stay or money but you know it will only end badly.KammyFri, 02 Jan 2009 06:00:27 -0000http://www.letterneversent.com/ncsoft-layoffs/2082/#comment-1385459but your much on my mind, you often get declin. Piet Nirvana.Piet NirvanaWed, 19 Sep 2007 19:07:49 -0000